They are great - we can rely on them to be responsive and do extremely high-quality work
High standards, good, transparent communication between team members, excellent understanding of the issues, plus a can-do attitude. Part of the firm’s culture is an awareness of cost, and the farming out of work to the most reasonably-priced resource.
They take a sensible pragmatic approach to a contentious situation. Their legal analysis of the issue is good and they provide a number of options to me as the client as to how to move forward.