Simkins’ Gideon Benaim comments on social media abuse on Sky News

Simkins’ Gideon Benaim appeared on Sky News this morning regarding the abuse suffered by Stan Collymore and others on social media platforms.

Gideon’s 3 key points:

1. Social media companies must take more responsibility once they receive a valid complaint;

2. You can have 15 report abuse buttons on the same page, but, if no one deals with them quickly, it’s often worthless;

3. It seems that if you want to advertise or partner with a social media company there is always someone to speak to (even outside the US), but, if you have a serious complaint you have to press a button or fill in a form and then wait and see; sometimes for weeks.

Gideon’s view is that it’s unacceptable, irresponsible and unsustainable. Surely more can be done at speed to help victims?